Infiniti of Valencia

Job Title: Internet Salesperson – Nissan/Infiniti Dealership

Location: Valencia Nissan/Infiniti, 24055 Magic Mountain Pkwy, Valencia CA

About Us

At Nissan/Infiniti, we're on a mission to redefine the automotive experience with unparalleled service and cutting-edge solutions. As a premier dual Nissan/Infiniti dealership, we’re not just about cars—we’re about creating exceptional journeys for our customers. We’re on the lookout for a driven, tech-savvy Internet Salesperson to join our vibrant team and take our online sales to exhilarating new heights. Imagine the thrill of offering both Nissan and Infiniti vehicles from one dynamic location—where your role will be pivotal in shaping unforgettable customer experiences and driving our success forward. If you're ready to be at the forefront of automotive innovation and customer excellence, we want to hear from you!

Position Overview:           

As an Internet Salesperson, you will be the key link between our dealership and potential customers who are engaging with us through digital channels. You will be responsible for converting online inquiries into sales opportunities, guiding customers through the buying process, and ensuring a seamless and satisfying customer experience from start to finish.

Key Responsibilities:

Lead Management:  Respond promptly to online inquiries via email, chat, and social media platforms. Qualify leads and schedule appointments for test drives or follow-up calls.

Customer Engagement:  Provide detailed information about Nissan and Infiniti vehicles, including features, pricing, and promotions. Address customer questions and concerns with professionalism and enthusiasm.

Sales Process:  Assist customers throughout the buying process, from initial contact through closing the sale. Facilitate virtual vehicle tours and demonstrations as needed.

Digital Marketing: Collaborate with the management team to create and optimize online campaigns, promotions, and content to attract and engage potential buyers.

CRM Management:  Maintain accurate and up-to-date customer records in our CRM system. Track and analyze lead conversion rates and sales performance.

Follow-Up:  Conduct follow-up communications to ensure customer satisfaction and encourage referrals and repeat business.

Qualifications:

Experience:  Previous experience in automotive sales or internet sales.

Technical Skills: Proficiency with CRM software, Microsoft Office, and online communication tools. Experience with digital marketing and social media platforms is a plus.

Communication:  Excellent verbal and written communication skills with a focus on providing outstanding customer service.

Adaptability:  Ability to work in a fast-paced environment and manage multiple tasks effectively.

Passion:  Enthusiasm for the automotive industry and a genuine desire to help customers find their perfect vehicle.

Benefits:

- Competitive salary with performance-based incentives

- Health, dental, and vision insurance

- 401(k) plan with company match

- Paid time off

- Employee discounts on vehicles and services

How to Apply:

If you are a driven, customer-focused individual with a passion for automotive sales and technology, we want to hear from you!

Valencia Nissan/Infiniti is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.